Higher-tier plans also offer the ability to encrypt emails, which could be the deciding factor for businesses that handle sensitive or confidential information, documents, or data.īeing the business go-to for many years, Outlook's familiar email interface also means a low learning curve and gives users many customization options. It's also suitable for heavy email users and those wanting to manage other users' inboxes, calendars, meeting rooms, and booking appointments. Microsoft 365 (for business email via Outlook) is best if you need advanced productivity apps. Read our article showing how to set up Gmail for business email in four easy steps. Gmail's interface is cleaner and more modern than Outlook, making it an excellent choice for those who want the most beginner-friendly software. Lacks the advanced organization and automation tools of Outlook No built-in appointment booking tools and fewer features overallĭesktop apps come with all paid plans Outlook users have to upgrade Multiple team members can work simultaneously on Docs, Sheets, and Slides Lacks administrative features like the ability to manage multiple calendars Modern interface with intuitive collaboration and productivity tools
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